Privacy Policy of 11111bd

11111bd collects personal data through several channels: directly from you during registration and account management, automatically as you use the platform, and occasionally from third-party verification or payment service providers. The categories of data we collect are described below.

1.1 Registration and Identity Data

When you create an account on 11111bd, we collect your full legal name, date of birth, gender, residential address (including district — such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number. This data is required to create and administer your player account and to verify that you meet our minimum age requirement of 18 years.

1.2 Identity Verification (KYC) Documents

To comply with our responsible gaming and anti-money-laundering obligations, 11111bd may request copies of identity documents including your National Identity Card (NID), passport, and proof of residential address. These documents are stored securely and are used solely for the purpose of verifying your identity and payment method ownership.

1.3 Financial and Transaction Data

We collect and retain records of all financial transactions conducted on the platform, including:

• Deposit and withdrawal amounts denominated in Bangladeshi Taka (BDT)
• The payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard)
• The mobile wallet number or card details (partially masked for security) associated with each transaction
• Transaction reference numbers, dates, and processing status
• Bonus credits received, wagering activity related to promotional offers, and any refund or reversal records

1.4 Gaming and Behavioural Data

All in-platform activity generates a record, including the games played, bet amounts, game outcomes, session duration, and responsible gaming tool usage (such as deposit limits or self-exclusion requests). This data is essential for maintaining game integrity, conducting audits, resolving disputes, and delivering our responsible gaming programme.

1.5 Technical and Device Data

Our servers automatically log technical data when you connect to 11111bd, including your IP address, browser type and version, operating system, screen resolution, referring URL, pages visited, time and date of access, and mobile device identifiers. This data is collected via server logs and browser cookies (see Section 4 for full cookie details).

1.6 Communications Data

If you contact our support team — whether by email at support@11111bd or via live chat — we retain a record of that correspondence, including your contact details, the content of the communication, and any resolution actions taken. These records allow us to maintain service quality and resolve any follow-up queries efficiently.

11111bd uses your personal data only for purposes that are necessary, proportionate, and consistent with the reason the data was originally collected. The table below summarises our primary data-use purposes and the legal basis that applies to each.

Marketing Communications: 11111bd will only send you promotional emails or SMS messages if you have actively opted in to receive them during registration or via your account preferences. You may withdraw your consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect service-critical communications such as security alerts, withdrawal confirmations, or responsible gaming notifications.

11111bd does not sell your personal data. We may share your data with carefully selected third parties only where necessary to deliver our services, meet legal obligations, or protect the security of the platform. All third-party data processors are bound by contractual obligations to handle your data securely and solely for the purpose we specify.

3.1 Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary transaction data with payment processors including bKash, Nagad, Rocket, Upay, and card network processors. These providers receive only the data required to authenticate and complete the specific transaction — they do not receive your full gaming history or identity documents.

3.2 Game Content Providers

Games on 11111bd are delivered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and anonymised player identifier necessary to launch and log the game session. They do not receive your full name, payment details, or identity documents.

3.3 Identity Verification Services

Where automated KYC checks are employed, your identity document images and personal details may be transmitted to a trusted third-party verification provider operating under equivalent data protection obligations. All transmissions are encrypted using TLS 1.2 or higher.

3.4 Legal and Regulatory Disclosure

11111bd will disclose personal data to law enforcement agencies, courts, or competent authorities if required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of any individual, or defend the legal rights of the platform.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 11111bd's business assets, personal data held by the platform may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to data handling practices that may result from it.

11111bd uses cookies and similar browser-based technologies to operate the platform correctly, enhance your user experience, and gather analytical data about how the site is used. This section explains what types of cookies we use and how you can manage your preferences.

Managing Cookies: Strictly necessary and security cookies cannot be disabled as they are essential for the platform to function. You may manage functional and analytical cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling certain cookies may affect the functionality and personalisation features of 11111bd.

11111bd does not use third-party advertising cookies or cross-site behavioural tracking cookies. We do not participate in programmatic advertising networks or retargeting programmes that track your activity across unrelated websites.

11111bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Active Account Data: Retained for the full duration of your account and for a minimum of five years following account closure, in order to comply with anti-money-laundering record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five years from the date of the last transaction associated with your account, consistent with financial compliance obligations.
• Transaction Records: Retained for a minimum of five years from the date of each transaction. These records may be required for tax reporting, audit, or dispute resolution purposes.
• Gaming Activity Logs: Retained for a minimum of three years from the date of each session, to support responsible gaming monitoring and game fairness audits.
• Support Communications: Retained for two years from the date of the last communication in a support thread, unless the matter relates to an unresolved dispute, in which case records are retained until the dispute is fully resolved.
• Marketing Consent Records: Retained for the duration of your consent and for six months following any withdrawal of consent, to demonstrate compliance with marketing regulations.
• Technical Log Data: Server-level IP and access logs are retained for 90 days and then automatically purged unless flagged for a security investigation.

At the end of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with a specific individual. Anonymised or aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

11111bd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. While no digital platform can guarantee absolute security, we apply industry-accepted best practices commensurate with the sensitivity of the data we handle.

• Transport Layer Security (TLS): All data transmitted between your browser or mobile device and 11111bd servers is encrypted using TLS 1.2 or TLS 1.3. The padlock icon in your browser address bar confirms an active encrypted connection.
• Password Hashing: Account passwords are never stored in plain text. They are stored as salted cryptographic hashes using industry-standard algorithms, meaning even 11111bd staff cannot read your password.
• Access Controls: Internal access to personal data systems is role-based and granted on a strict need-to-know basis. All access events are logged and subject to periodic review.
• Two-Factor Authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their 11111bd account. 2FA adds a second verification step — typically a one-time code sent to your registered Bangladeshi mobile number — before allowing login from a new device.
• Intrusion Detection: Our infrastructure is monitored continuously for anomalous access patterns. Automated systems flag and block suspicious IP addresses and login attempts in real time.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to affected individuals, 11111bd will notify impacted players via their registered contact details as promptly as practicable, and will take immediate steps to contain and remediate the breach.

You also play a vital role in keeping your account secure. Never share your 11111bd password with anyone — including individuals claiming to represent our support team. If you suspect your account has been compromised, contact us immediately at support@11111bd.

As a player on 11111bd, you hold a number of rights with respect to the personal data we hold about you. We are committed to honouring these rights promptly and without undue burden. To exercise any of the rights described below, contact our support team at support@11111bd with the subject line "Privacy Rights Request". We aim to respond to all verified requests within 14 calendar days.

Please note that some rights are subject to conditions and may be limited where 11111bd has an overriding legal obligation to retain or process the relevant data — for example, anti-money-laundering laws that mandate retention of transaction records for a minimum period.

Verification of Identity: To protect your data, we will verify your identity before processing any privacy rights request. We may ask you to provide a copy of your registered ID document or to confirm account details that only the genuine account holder would know.

11111bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made, we will notify registered players via the email address or mobile number on their account profile prior to the changes taking effect.

The date at the top of this document indicates when the policy was last reviewed. We encourage you to review this Privacy Policy periodically to stay informed about how 11111bd protects your personal data. Continued use of the platform following notification of an update constitutes your acknowledgment of the revised policy.

Governing Language: This Privacy Policy is written in English. In the event of any translation or interpretation discrepancy, the English-language version shall prevail.

Contact: All privacy-related queries, requests, and concerns should be directed to our support team at support@11111bd. We are available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).